Welsh Government – Easy Read Improving the Welsh Benefits System Report

We worked with the Welsh Government to make an Easy Read version of their report on improving the Welsh benefits system.

The report explains the progress made so far to make it easier for people across Wales to access the benefits they are entitled to. It focuses on improving three benefits: Council Tax Reduction Scheme, Free School Meals, and the School Essentials Grant.

The report explores how different local councils currently deliver benefits. It also shows ways to make the application process simpler, clearer, and more consistent.

It recommends better information sharing, reducing repeated questions, using one online application form, and making services easier to access.

The report also explains the importance of putting people first. It suggests making information easier to understand and improving support during the benefits application process. These changes aim to reduce barriers, help more people get the financial support they are entitled to, and create a fairer, more accessible benefits system.

We also made a Welsh Easy Read version of the report. Both versions are digitally accessible and designed to work with screen readers and other assistive technologies.

Press the red View and download this resource button to open the accessible PDF of the Easy Read report.

For more information about improving the Welsh benefits system, visit the Welsh Government website.

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